NEWS

NEWS

Joint Statement from Trans Aero MedEvac and Generation Jets

Following coordination with investigative authorities and family notifications, Trans Aero MedEvac and Generation Jets are jointly sharing additional confirmed details regarding the aircraft and crew involved in the tragic aviation accident in the Capitan Mountains region of New Mexico during the early morning hours of May 14, 2026.

The fixed-wing aircraft involved in the accident was operated by Generation Jets, a longtime fixed-wing aviation partner of Trans Aero MedEvac in Southeast, New Mexico. The aircraft was traveling from Roswell to Sierra Blanca Regional Airport for a medical transport mission when the accident occurred.

Today, both organizations continue to mourn the loss of four extraordinary crew members. Those we lost were more than coworkers. They were family, caregivers, aviators, teammates, and friends who dedicated their lives to serving others with compassion, professionalism, and courage.

The crew members lost in this tragedy were:
– Keelan Clark, Generation Jets Pilot
– Ali Kawsara, Generation Jets Pilot
– Sarah Clark, Trans Aero MedEvac Flight Nurse
– Jamie Novick, Trans Aero MedEvac Flight Nurse

“Our hearts remain with the families and loved ones navigating an unimaginable loss,” said Matt Goertz, Vice President of Trans Aero MedEvac. “Sarah and Jamie embodied what it means to care for others. Their commitment to their patients and their teammates will never be forgotten, and their impact will continue to live on within our organization and the communities they served.” “This tragedy has deeply affected every member of the Generation Jets family,” said Monty Renfro, President and CEO of Generation Jets. “Keelan and Ali’s professionalism and dedication will never be forgotten.”

Both organizations continue to cooperate fully with the National Transportation Safety Board (NTSB), Federal Aviation Administration (FAA), and local authorities as the investigation remains ongoing.

We extend our deepest gratitude to the first responders, fire crews, search and rescue teams, law enforcement agencies, and all personnel who responded to the scene and continue working the ongoing fire under extremely difficult conditions. We also thank the Ruidoso Office of Emergency Management, Lincoln County agencies, U.S. Forest Service personnel, and all partner agencies supporting the ongoing response efforts.

Above all, we ask for continued prayers, compassion, and privacy for the families, coworkers, and everyone impacted by this heartbreaking tragedy.

“Please contact NTSB media relations for further information regarding the investigation into this accident.”

About Trans Aero MedEvac:
Trans Aero MedEvac has proudly served Southeastern New Mexico and Western Texas since 2018, providing critical-care air medical transport with compassion and expertise. Strengthened by a strategic alliance with EMSRx in 2016, the company operates a diverse fleet of rotor and fixed-wing aircraft, each equipped with advanced medical technology. Trans Aero MedEvac’s experienced team — including flight physicians, nurse practitioners, physician assistants, paramedics, and nurses — is dedicated to delivering exceptional care when it matters most.

Media Contact:
Lauren Campbell
Marketing & Communications
marketing@transaeroheli.com (214) 415-5586

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Statement from Trans Aero MedEvac Regarding Fixed-Wing Aircraft Accident

It is with profound sorrow that Trans Aero MedEvac confirms the loss of four members of
our team following the crash of our fixed-wing aircraft during the early morning hours of
May 14, 2026.

Our hearts are with the families, loved ones, friends, and coworkers of those lost in this
tragedy. We ask everyone to continue keeping the families of our crew members, as well
as the first responders and personnel actively working this crisis, in your thoughts and
prayers.

The aircraft, a King Air operating from our Roswell, New Mexico base to Sierra Blanca
Regional Airport for a medical transport mission, was reported overdue after
communications and radar contact were lost. Emergency response protocols were
immediately initiated, and the aircraft was later located in the Capitan Mountains region
near Ruidoso, New Mexico.

The crash site remains an active emergency response and investigation scene. Fire
suppression efforts associated with the incident are ongoing, and multiple agencies
continue working under difficult terrain and conditions. We are deeply grateful to the first
responders, fire personnel, law enforcement agencies, search and rescue teams, and all
partner agencies assisting in this response.

Out of respect for the families, we will not release the identities of those involved until all
notifications have been completed and verified.

Trans Aero MedEvac is fully cooperating with the National Transportation Safety Board
(NTSB), Federal Aviation Administration (FAA), New Mexico State Police, and local
authorities as they investigate the accident. At this time, the cause of the crash remains
unknown.

Safety has always been at the core of our mission and operations. Our focus right now
remains on caring for our people, supporting the investigation, and honoring the lives of
those we lost.

Additional updates will be shared through official Trans Aero MedEvac communication
channels as confirmed information becomes available.

About Trans Aero MedEvac

Trans Aero MedEvac has proudly served Southeastern New Mexico and Western Texas since
1966, providing critical-care air medical transport with compassion and expertise. Strengthened by a strategic alliance with EMSRx in 2016, the company operates a diverse fleet of rotor and
fixed-wing aircraft, each equipped with advanced medical technology. Trans Aero MedEvac’s
experienced team — including flight physicians, nurse practitioners, physician assistants,
paramedics, and nurses — is dedicated to delivering exceptional care when it matters most.

Media Contact:

Lauren Campbell
Marketing & Communications
marketing@transaeroheli.com
(214) 415-5586

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Trans Aero Medevac Announces Free Air Medical Membership for Chaves County Residents

CHAVES COUNTY, NM — Trans Aero Medevac is proud to announce that Chaves County residents are now eligible to receive a Trans Aero Medevac membership at no cost. This initiative ensures families in the county have access to high-quality air medical transport without the burden of out-of-pocket expenses.

As a trusted air medical provider serving both Chaves and Eddy Counties, Trans Aero Medevac operates helicopters and fixed-wing aircraft to transport patients between medical facilities and directly from emergency scenes. The organization is committed to delivering an unmatched level of care across the region.

Through this program, Chaves County residents and their families will receive full coverage for air medical transport when flown by Trans Aero Medevac. Members will have zero out-of-pocket costs and can feel confident knowing they are receiving top-tier care during critical moments.

Residents are encouraged to be proactive in their care. When air medical transport is needed, patients and their families have the right to request Trans Aero Medevac. Ensuring that medical providers and facilities are aware of this membership is key to receiving the benefit.

To support awareness and accessibility, Trans Aero Medevac is working closely with local hospitals, community leaders, fire departments, and law enforcement agencies throughout Chaves County. This collaboration helps ensure that first responders and medical professionals recognize and honor the membership program.

Membership materials provided to residents include identification stickers for insurance cards and vehicles. These stickers display the appropriate dispatch information and help emergency personnel quickly identify membership status during a response.

It is important to note that this membership applies only to transports performed by Trans Aero Medevac. Coverage cannot be extended if another air medical provider completes the transport. Residents should inform medical personnel of their membership prior to transport whenever possible.

This membership extends to all immediate family members and is valid across all Trans Aero Medevac service areas, providing peace of mind both at home and while traveling within the network.

For more details and to download your digital membership card, please visit:
https://www.transaeromedevac.org/chaves-county-memberships/

Trans Aero, City of Artesia Renew Free Air Ambulance Membership Program for Eddy County Residents

Trans Aero MedEvac is proud to continue its valued partnership with
the City of Artesia, ensuring that residents of Eddy County will once again benefit from free air
ambulance memberships. This program reflects Trans Aero MedEvac’s commitment to protecting the
health and
well-being of the community by making lifesaving air medical transport more accessible and
worry-free.

As part of this program, all Eddy County residents are automatically enrolled at no cost. If a
resident ever needs to be flown by Trans Aero MedEvac, the company will accept insurance or
third-party payment as payment in full — so there are no unexpected out-of-pocket expenses related
to the flight.

Enrollment is effortless and completely free: there’s no paperwork to fill out and nothing extra
you need to do. It’s our way of making sure that, in moments when every second counts, your focus
can remain on your health and family — not on medical bills.

Residents should keep in mind that this membership applies only to flights provided by Trans Aero
MedEvac and does not extend to other air ambulance services. To take advantage of this benefit, be
sure to request Trans Aero MedEvac if air medical transport becomes necessary.

Due to state regulations, Medicaid members are not eligible for this membership program.
For more details and to download your digital membership card, please visit:
https://www.transaeromedevac.org/eddy-county-memberships/

About Trans Aero MedEvac
Trans Aero MedEvac has proudly served Southeastern New Mexico and Western Texas since 1966,
providing critical-care air medical transport with compassion and expertise. Strengthened by a
strategic alliance with EMSRx in 2016, the company operates a diverse fleet of rotor and fixed-wing
aircraft, each equipped with advanced medical technology. Trans Aero MedEvac’s experienced team —
including flight physicians, nurse practitioners, physician assistants, paramedics, and nurses — is
dedicated to delivering exceptional care when it matters most. Learn more at
www.transaeromedevac.org.

TRANS AERO MEDEVAC RECEIVES NAAMTA CERTIFICATION 

LOVELAND, COLORADO July 18- Trans Aero MedEvac has received a certificate of accreditation from NAAMTA.   

Established in 2009, NAAMTA, the National Accreditation Alliance Medical Transport Applications, is a worldwide accreditation leader for the medical transport industry. Its process involves a complete audit and guideline establishment of an air medical provider’s safety procedures, patient care, and continued improvement. Created with standards built on industry best practices, state and federal regulations, and agency guidelines, it is the sole medical transport accreditation organization with an ISO 9001:2008 Certified Quality Management System (QMS). It is also recognized and approved by the US Department of Defense, as well as the US Department of Veteran Affairs.   

Kevin Shields, President of Trans Aero, said of the accomplishment: “This NAAMTA accreditation serves as a symbol of the commitment to safety and clinical excellence that Trans Aero MedEvac was founded upon. We are incredibly proud of our entire team for the work they have put in to make this goal a reality.”  

Trans Aero MedEvac is an air medical transport company formed in the principals of excellence in aviation safety and clinical medicine. In business since 1969, Trans Aero LTD primarily focused on heli-firefighting activities, as well as contracted helicopter services and maintenance. In 2016, they joined forces with EMSRx, a company known for clinical excellence and support services, to bring a quality focus back to air medicine.   

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Trans Aero MedEvac Announces Continuation of Eddy County Resident Membership Program

Trans Aero is pleased to announce the continuation of its Eddy County Resident Membership Program, made possible through the generous support of the Written in Red Foundation and PY Foundation. The program provides all residents of Eddy County with an automatic Trans Aero MedEvac air ambulance membership, at no additional cost to them. To read more about the program, please visit transaeromedevac.org/eddy-county-memberships, and learn more about the supporting foundations below:

PY FOUNDATION

PY Foundation is a private family foundation located in Artesia, New Mexico, with a primary focus on funding in Artestia. Recently, the foundation has shown great interest in the rural communities surrounding Artesia-Dexter, Hagerman, and Lake Arthur.

Through its granting cycle, PY Foundation strives to support success in Artesia in hopes that once the grant-funded programs are successful, they will transmit that success to other rural areas and communities in New Mexico.

To learn more about the work PY Foundation is doing, please visit https://www.pyfoundationnm.org


Written in Red Foundation

The Written In Red Foundation is dedicated to enriching the lives of citizens in Artesia and Southeast New Mexico by supporting organizations that promote education, create access to health care, provide crisis assistance, and offer spiritual guidance. 

To learn more about the work that Written in Red Foundation is doing, please visit https://www.writteninredfoundation.com

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First Responders Recognized for Rapid Response 

CARLSBAD CAVERNS NATIONAL PARK, June 2, 2023- First responders and park rangers were honored for their quick, professional response when a visitor to Carlsbad Caverns National Park suffered a stroke. 

Employees with the Carlsbad Fire Department and Carlsbad Caverns National Park were recognized in a special ceremony held at 9 a.m. June 2 at the Carlsbad Caverns National Park Visitor’s Center. Trans Aero MedEvac hosted the ceremony, which was open to the public. 

According to Mike Buldra, Clinical Services Manager with Trans Aero, the incident took place in April and required an evacuation from the underground at the cave. Carlsbad’s Fire Department was dispatched to the park, where they assisted NPS Rangers with stabilizing the patient.

“Trans Aero is certainly proud of our people and the skills they use every day,” said Kevin Shields, the company’s president. “The cooperative effort between the different entities involved in this is a testament to everyone’s professionalism, and we hope that the patient and their family are doing very well.” 

The patient was then flown to University Medical Center in El Paso by Trans Aero MedEvac. The patient arrived in El Paso within 90 minutes of the onset of their symptoms.

“This was phenomenal care,” Buldra said. “Every minute of delay in providing definitive care increases the damage to the brain.  The goal is to have the patient to advanced care within three hours. This patient was there in half that time, and that was after being evacuated from almost 1,000 feet underground.”

Buldra said such a quick response would not have been possible without the exceptional performance of the NPS Rangers and CFD personnel, along with the critical communication of the REDA Communication Specialist who took the emergency call. 

“In this particular case, thanks to the early recognition of stroke signs by park rangers and first responders, 911 was immediately called and the patient was airlifted to University Medical Center of El Paso,” said Carla Escobar, Administrative Director of Neuroscience with the University Medical Center of El Paso. “Ultimately, the quick action by pre-hospital first responders and the stroke team at UMC led to an improved patient outcome.”

Carlsbad Mayor Dale Janway praised everyone involved in the effort. 

“Our first responders save lives on a daily basis, but this is a perfect example of training and cooperation making a difference in a situation where every second matters. Events of this nature require coordination and facilitation by the entire team. Thanks to the entire staff at Carlsbad Caverns National Park, and to all first responders.”  

Individuals assisting with April rescue effort included:

Carlsbad Caverns National Park Personnel: 

Heather Hyde, EMTB, Law Enforcement Ranger

Carolyn Elliott, EMTB, Law Enforcement Ranger

Richard “Rick” Taylor, EMR, Park Guide

Carlsbad Fire Department Personnel: 

LT Richard Ramirez, EMT-P

LT Jesse Ramirez, EMT-I

FF Anthony Briceno, EMT-P

Eddy County Fire and Rescue Personnel: 

Battalion Chief: David Watson, EMT-P

Captain: Matthew Dawson EMT-P

Firefighter: Angel Martinez

Firefighter: Taylor Montoya

REDA Dispatchers:

Cristina Vega 

Joah James,

Kirstene Campbell

Megan Headrick 

Trans Aero MedEvac:

Warren Shaulis, Flight Nurse Practitioner

Vanessa Berger, Flight Paramedic

Maximilian Mayr, Pilot

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Trans Aero MedEvac Participates in Winter Wonderland Fundraiser For Chaves County CASA

Trans Aero MedEvac had the pleasure of recently designing and donating a Christmas tree to Chaves County CASA’s Winter Wonderland silent auction fundraiser. The tree, designed by Trans Aero MedEvac crew member Leslie Johnson, featured a “The Grinch Who Stole Christmas” theme, and was able to ultimately raise $2,250.

Trans Aero MedEvac’s tree, designed with a “The Grinch Who Stole Christmas” theme, raised $2,250 for Chaves County CASA

First established in 1987, Chaves County CASA (Court Appointed Special Advocates) works with volunteers who act as a voice for children who have been the victims of neglect and abuse. To learn more about the work that Chaves County CASA is doing, or to learn about volunteer opportunities, please visit https://casakids.org.

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TRANS AERO MEDEVAC TO OFFER AUTOMATIC MEMBERSHIPS TO EDDY COUNTY RESIDENTS

EDDY COUNTY, NEW MEXICO, November 10, 2021- Effective immediately, all residents of Eddy County are automatically enrolled in the Trans Aero Medevac Membership program! 

Provided in collaboration with the city of Artesia, a Trans Aero MedEvac membership ensures that, should an emergency medical transportation flight be necessary, residents’ insurance/third party payment will be accepted with no additional out-of-pocket expense to them. This will only apply to flights operated by Trans Aero MedEvac and will be subject to certain state rules. Limitations may be found at transaeromedevac.org/membership-enrollment.   

The company, which currently has two helicopters based in the county, was founded with a mission to deliver the most advanced patient care in the industry. Consistent with its goal of quality, all aircraft are staffed with an Advanced Practice Provider, as well as a Certified Paramedic. They also carry lifesaving whole blood and liquid plasma, as well as specialized equipment, such as ultrasound and ventilators, to deliver appropriate critical care to all patients. 

Trans Aero MedEvac will be working with local community leadership, hospitals, and fire departments to rapidly spread the message that each citizen of Eddy County now has this benefit.  Information will also be sent out to residents, outlining the advantages they will receive from a membership.  

Charlie Nolen, Assistant Program Director, said of the announcement: “Trans Aero MedEvac is proud to serve the region with the highest level of critical care, and, through this partnership with the city of Artesia, to alleviate the stress typically associated with a post-flight medical bill.” 

Trans Aero MedEvac is an air medical transport company formed in the principals of excellence in aviation safety and clinical medicine. In business since 1966, Trans Aero LTD primarily focused on heli-firefighting activities, as well as contracted helicopter services and maintenance. In 2016, they joined forces with EMSRx, a company known for clinical excellence and support services, to bring a quality focus back to air medicine.  

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TRANS AERO MEDEVAC TO INTRODUCE FIXED WING AIRCRAFT INTO SERVICE

ROSWELL, NEW MEXICO- Trans Aero MedEvac will introduce its first fixed wing aircraft into its Southeastern New Mexico air ambulance program. Located at the Roswell Airport, the new aircraft will serve its bases in Roswell, Artesia, and Carlsbad, and will extend its transport capabilities to include hospitals previously outside of the range reached by its rotorcraft.

In accordance with its mission to provide the highest quality patient care in air medicine, the fixed wing aircraft will maintain consistency with other Trans Aero MedEvac air ambulances and carry specialized equipment, as well as an Advanced Practice Provider and Certified Paramedic, onboard.

Ken Davis, Medical Program Director, said of the new aircraft: “The addition of a fixed wing component will allow Trans Aero MedEvac to further support our customers and communities we already serve within the Southeastern New Mexico and Western Texas region, and transport patients to specialized hospitals that can best aid in their treatment and recovery.”  

Trans Aero MedEvac is an air medical transport company formed in the principals of excellence in aviation safety and clinical medicine. In business since 1969, Trans Aero LTD primarily focused on heli-firefighting activities, as well as contracted helicopter services and maintenance. In 2016, they joined forces with EMSRx, a company known for clinical excellence and support services, to bring a quality focus back to air medicine.

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